|
|
ISBN: 9781466686076 Publication Year: 2015 eBook |
|
This handbook consists of research articles on a variety of topics relating to the hospitality industry around the world. They include studies on a sustainable hotel business model, environmental management systems in tourism and hospitality establishments, hotel staff turnover and customer service experience. |
|
Camillo, A. A. (Ed.). (2015). Handbook of research on global hospitality and tourism management. Business Science Reference.
|
|
Call no.: 647.94 INTE 2010 |
ISBN: 9781856177146 Publication Year: 2010 Book |
|
This encyclopedia comprises over 700 entries about the managerial aspects of the hospitality industry, including human resources, marketing, accounting and finance, strategic management and facilities management. Arranged alphabetically, the entries are brief explanations on concepts and terms written by professionals in the industry. |
|
Pizam, A. (Ed.). (2010). International encyclopedia of hospitality management (2nd ed.). Butterworth-Heinemann.
|
![]() |
|
Call No: TX911.3.P4 H364 2019 ISBN: 9781789905281 Publication Year: 2019 Book |
|
This book explores the major challenges of human resources management in the tourism and hospitality industries, such as the difficulty in attracting and retaining quality employees. Solutions including brand internalization and talent management are proposed along with case studies in real world setting. |
|
Burke, R. J., & Hughes, J. C. (Eds.) (2019). Handbook of human resource management in the tourism and hospitality industries. Edward Elgar Publishing.
|
![]() |
|
Call No: KF2042.H6 B368 2017 ISBN: 9781119305040 Publication Year: 2017 Book |
|
This book serves as a reference for readers to examine legal issues in the hospitality industry. It focuses on the practical application of hospitality laws in real-world settings and provides case studies and exercises for further exploration. |
|
Barth, S. C., & Barber, D. S. (2017). Hospitality law: Managing legal issues in the hospitality industry (5th ed.). John Wiley & Sons.
|
|
Call no.: TX911.3.M27 W35 2021 |
ISBN: 9781292330235 Publication Year: 2021 Book |
|
This book offers a comprehensive account on the operations and management of the hospitality industry in major areas, such as lodging, catering, tourism and recreation as well as events and assemblies. First-hand accounts, case studies and corporate profiles are also provided as extra references. |
|
Walker, J. R. (2021). Introduction to hospitality (8th ed.). Pearson Education.
|
|
Call no.: TX911.3.M27 V352 2018 |
ISBN: 9780134303505 Publication Year: 2018 Book |
|
This book covers in detail the operations and management of hotels, such as room reservation, billing and recordkeeping. It also discusses the application of technology to hospitality management, such as up-to-date technology in reservation and payment, mobile applications and devices as well as cyber security in the hospitality industry. |
|
Vallen, G. K., & Vallen, J. J. (2018). Check-in check-out: Managing hotel operations (10th ed.). Pearson Education.
|
|
Call no.: G155.A1 E927 2020 |
ISBN: 9781138345942 Publication Year: 2020 Book |
|
This book introduces strategies for managing tourism, hospitality and event organizations in operational, financial, human resources management and other aspects. Strategic formulation, implementation and evaluation are discussed, together with case studies on various hotel groups, airline companies and event organizers. |
|
Evans, N. (2020). Strategic management for tourism, hospitality and events (3rd ed.). Routledge.
|
|
Call no.: TX911.2 .F455 2019 |
ISBN: 9780134735900 Publication Year: 2019 Book |
|
This book introduces the key players and issues involved in planning meetings, expositions, events and conventions. Elements of event planning, such as food and beverage supply, technological application in marketing and communication as well as relevant legal issues are covered. |
|
Fenich, G. G. (2019). Meetings, expositions, events, and conventions: An introduction to the industry (5th ed.). Pearson Education.
|
|
Call no.: HF5415.5 .L83 2019 |
ISBN: 9781260092509 Publication Year: 2019 Book |
|
This book analyzes consumer behaviour and introduces the skills necessary to build and maintain customer relationships. Such skills include verbal and nonverbal communication skills and attributes that encourage customer loyalty. Case studies of companies are offered as supplementary references. |
|
Lucas, R. W. (2019). Customer service: Skills for success (7th ed.). McGraw-Hill Education.
|
![]() |
|
Call No.: TX911.3.M3 K68 2022 ISBN: 9781292363516 Publication Year: 2022 Book |
|
This book explores the marketing concepts, process and strategies for hospitality and tourism industries. Consumer behaviour, branding, pricing, customer engagement and advertising are some of the topics discussed in detail. |
|
Kotler, P., Bowen, J. T., & Baloglu, S. (2022). Marketing for hospitality and tourism (8th ed.). Pearson Education.
|
|
Call no.: G550 .G53 2019 |
ISBN: 9781138505179 Publication Year: 2019 Book |
|
This book examines different topics of cruise operations management from hospitality perspectives. Topics include guest services, food and drink operations, facilities management as well as health and safety issues. Case studies are offered to give a real-world insight into the cruise industry. |
|
Gibson, P., & Parkman, R. (2019). Cruise operations management: Hospitality perspectives (3rd ed.). Routledge.
|
![]() |
International Journal of Contemporary Hospitality Management |
ISSN: 0959-6119 (Print); 1757-1049 (Electronic) eJournal |
|
|
|
![]() |
International Journal of Event and Festival Management |
ISSN: 1758-2954 (Print); 1758-2962 (Electronic) eJournal |
|
|
|
![]() |
Cornell Hospitality Quarterly |
ISSN: 1938-9655 (Print); 1938-9663 (Electronic) eJournal |
|
|
|
![]() |
International Journal of Culture, Tourism and Hospitality Research |
ISSN: 1750-6182 (Print); 1750-6190 (Electronic) eJournal |
|
|
|
- Academic Search Ultimate (EBSCOhost)
Academic Search Ultimate is a multi-disciplinary research database that provides more than 12,000 full-text periodicals, among which 10,600 are peer-reviewed journals. In addition to academic journals and magazines, it also includes current videos from Associated Press, books, reports, conference papers and government documents that can meet the needs of scholars in nearly every academic discipline.
- Tourism & Hospitality Collection (Emerald)
Tourism & Hospitality Collection includes 8 highly topical journals with full-text dated from 2016 to 2020, covering topics in hotel management, social media in hospitality, tourism development & planning, food & beverage management.
- Hospitality and Tourism (Gale OneFile)
Gale OneFile: Hospitality and Tourism provides access to topics including the cultural and economic aspects of travel and tourism. Hospitality and Tourism offers current and relevant content on both the historical and current state of affairs in the hospitality and tourism industries.
- Culinary Arts (Gale OneFile)
Gale OneFile: Culinary Arts offers a variety of information from major cooking and nutrition magazines as well as book reference content from Delmar.
The website not only releases updated information about seminars and forums for the hotel industry in Hong Kong, but also provides an A-Z directory with location maps and links to most local hotels.
The website provides Annual Reports of the Travel Industry Council of Hong Kong for free download, in addition to the Voice of TIC, a quarterly published journal with featured stories on local and overseas tourism issues.
As a specialized agency of the United Nations, the World Tourism Organization’s website publishes tourism reports, featured stories and policy papers about the latest trend of tourism industry around the globe. It also provides tourism statistics of individual countries for reference of subscribed users.
The website reports the latest news and events held by the Association and the local convention industry in general. It also provides research and survey reports on both local and overseas exhibition industries.
The website of an international association of exhibition organizers and operators, it releases topical reports about the global exhibition industry. Publications include Global Barometer, a bi-annual report on the latest development of the industry around the world, and Compendium, a report of case studies on various aspects of the industry, such as marketing and digital innovation.
A | C | E |
F | H | O |
T | ||
Subject Area | Subclass |
Home economics – Hospitality industry. Hotels, clubs, restaurants, etc. Food service |
TX901 - 946.5 |
Geography (General) – Travel. Voyages and travels (General) |
G149 - 180 |
Geography (General) – Travel. Voyages and travels (General) – Travel and state. Tourism |
G154.9 - 155.8 |
Geography (General) – Seafaring life, ocean travel, etc. |
G540 - 550 |
Manners and customs (General) – Customs relative to public and social life |
GT3400 - 5090 |